Frequently Asked Questions
Who are EverSmoke Electronic Cigarettes
EverSmoke is for smokers over 18 years of age or older (19 or older if you live
in AL, AK, NJ, UT & NY). Please check your respective state laws regarding legal
smoking age as it may apply to electronic cigarettes. EverSmoke is an alternative
to smoking traditional cigarettes and provides an authentic smoking experience without
the tar, smoke, ash and thousands of toxins typically found in tobacco cigarettes.
While many people have successfully used it to quit smoking in clinical trials and
by many of our customers, electronic cigarettes have not yet been approved by the
FDA as an aid to quit smoking. As a result, federal law prohibits us from marketing
it as an aid to quit smoking and it should not be used as such. Please consult your
doctor before use.
How does the EverSmoke Electronic Cigarette
Does the EverSmoke Electronic Cigarette
produce smoke or tar?
EverSmoke electronic cigarettes use an advanced two part technology, comprised of
a battery component that contains a microchip and the other component is a cartridge/filter
that has the atomizer inside. When you inhale on your electronic cigarette, the
microchip activates the battery, which in turn activates the atomizer and automatically
produces vapor from the nicotine solution contained in the cartridge/filter.
No, EverSmoke does not produce any smoke and only an odorless water vapor mist nearly
identical in appearance to tobacco smoke, but disappears in several seconds.
Why is EverSmoke better than tobacco
cigarettes and other e-cigarette brands?
The EverSmoke e-cigarette offers people a smarter smoking alternative to traditional
cigarettes and still provides a satisfying smoking experience. EverSmoke also surpasses
other leading electronic cigarette brands with our superior VaporMax® technology
that ensures a clean smooth draw that produces maximum vapor and a realistic smoking
experience. EverSmoke e-cigarettes revolutionary smoking alternative allows for
an enjoyable smoking experience without the smoke, ash, tar, tobacco, carbon monoxide,
or horrible and offensive smell found in traditional cigarettes. Since the EverSmoke
electronic cigarette is free of tobacco, it does not contain the thousands of harmful
carcinogens typically found in tobacco products and can even be safely smoked indoors.
Free of life threatening carcinogens and offensive second-hand smoke, the EverSmoke
electric cigarettes offer a better, smarter environment to both you and the non-smoking
community. Simply put, you can now enjoy smoking guilt free, wherever and whenever
Can I truly smoke anywhere with the EverSmoke
Unlike tobacco cigarettes, electronic cigarettes do not produce smoke, and therefore
you should typically be permitted to smoke in areas that have non-smoking ordinances
and laws. Smoking used to be socially acceptable, but now it's frowned upon and
even illegal in most public places. That's why EverSmoke electronic cigarettes are
such a great alternative.
Is the EverSmoke Electronic Cigarette
a healthier way to smoke?
Most experts agree that it definitely is a smarter option. Choosing to switch
to EverSmoke's electronic cigarettes allows you an alternative way to still
enjoy smoking without the flame, smoke, ash, tobacco, tar, carbon monoxide, or horrible
and offensive smell found in traditional cigarettes. Since the EverSmoke electronic
cigarette is free of tobacco, it does not contain the thousands of harmful carcinogens
typically found in tobacco products and can even be safely smoked indoors. Free
of life threatening carcinogens and offensive second-hand smoke, many experts and
customers agree that EverSmoke electric cigarettes offer a better,
to both you and the non-smoking community. Simply put, you can now enjoy smoking
guilt free, wherever and whenever you want!
What are the effects of nicotine?
Nicotine can act both as a stimulant and a sedative. The desirable effects of nicotine
are a feeling of relaxation, calmness, and alertness. These feelings can last from
minutes to hours, and nicotine is considered habit forming and addictive. The carcinogenic
properties of nicotine in a standalone form, separated from tobacco smoke, have
not been evaluated by the International Agency for Research on Cancer/IARC.
Who can order from EverSmoke.com?
Anyone who is 18 years of age or older and 19 years or older if you live in AL,
AK, NJ, UT & NY. Please check your respective state laws regarding legal smoking
age as it may apply to electronic cigarettes.
Is my personal information and credit
card information safe to transmit on EverSmoke.com?
Yes, rest assured that all information, including your credit card data, is processed
through PCI secured servers with 128 bit encryption technology. This means that
your information is 128 times more secure than if it were processed in a retail
store or restaurant where encryption technology typically isn't utilized
Can I buy EverSmoke products in stores?
No, currently EverSmoke products can only be purchased online through our secure
website or by calling 1-800-856-EVER. We currently are working on plans for retail
distribution, and in the future you will be able to buy EverSmoke products at your
Why does the EverSmoke Electronic Cigarette
have a light at the end of it?
The orange glowing light at the end of our e-cigarette serves two purposes. The
first is to make your e-cigarette appear like a traditional cigarette providing
you with a realistic smoking experience and not to call attention to yourself. The
second purpose is to alert you when your electronic cigarette battery is running
low; the light will begin to flash when your battery needs to be recharged.
How long does one cartridge last and
how does it compare to traditional cigarettes?
Each EverSmoke e-cigarette cartridge is equivalent to approximately 1 pack of traditional
tobacco cigarettes. The length of time the electronic cigarette cartridge will ultimately
last will depend upon the smoking habits of the user.
What is the battery life of the EverSmoke
Once the Standard or Long Battery is fully charged, it will last an entire day,
depending upon usage. The mini battery is better for evening and brief outings since
it maintains a shorter battery life. While you are using one battery, you can always
charge your extra battery with any EverSmoke charger to ensure a continuous smoking
experience. Battery life usage varies for each battery as indicated below:
What is the difference between the manual
and automatic switch batteries?
Standard: 250 Puffs
Long: 350 Puffs
Mini: 175 Puffs
Please note that the length of the battery life will also depend upon the individual
smoking habits of the user.
The EverSmoke Automatic Battery is the easiest battery to use and operates like
a traditional cigarette. When you puff on your electronic cigarette, you are telling
a computer chip located inside the battery to activate the atomizer and automatically
produce vapor. When using the Automatic Battery you can create the thickest vapor
by priming your e-cigarette, simply by taking one long deep puff and thicker vapor
will be produced on subsequent puffs.
What is the EverSmoke Charging Pack
and how does it work?
The EverSmoke Manual Battery has a small button that you press to activate the atomization
process and hold down while smoking. Manual batteries require no priming like the
automatic batteries and produce thicker vapor more quickly and with less puffs.
The Manual battery version will last about 25% less than the Automatic, but will
create more vapor.
NOTE: Many people find that the button on the manual battery is manageable and does
not interfere with their electronic smoking experience.
The choice of an automatic or manual battery really is a personal preference. You
should consider if you don't want to have to press a button, then the automatic
battery is probably a better choice for you. On the other hand, the manual battery
does produce thicker vapor, and the best choice if you think this will enhance your
electronic smoking enjoyment.
The EverSmoke Charging Pack is the ultimate convenience for charging your batteries
without the use of an electrical outlet or USB port. This powerful charger is like
having an electrical outlet wherever you go and easily fits into your pocket or
purse! Our powerful Charger Pack is about the size of a traditional cigarette box
and charges your electronic cigarette batteries 4 times before needing to be recharged.
Simply recharge the EverSmoke Charging Pack with your EverSmoke USB Cable and any
How will I know when my battery needs
You will know your battery needs to be recharged when the orange light at the end
of your electronic cigarette starts to flash.
How long does it take to recharge the
All three of the EverSmoke battery models will take approximately 1 hour to fully
Can I use the cartridges with all of
the different batteries?
Yes, every battery is designed to work with your EverSmoke Flavor Cartridges.
How much nicotine is in each cartridge?
We have four choices of nicotine strengths and offer our customers the flexibility
to choose their nicotine preference. The following are the cartridges and nicotine
Full Flavored Cigarettes
Light Strength Cigarettes
Ultra Light Cigarettes
Home Delivery Program Questions
What is the EverSmoke Home Delivery
EverSmoke Membership with Auto-Delivery entitles its members numerous benefits as
well as convenience. Some of the Membership Benefits include:
How does the Home Delivery Program work?
- Lifetime Replacement Warranty on all products
- 20% off of all cartridge refills purchased through the Home Delivery Program.
- Exclusive contests, discounts and sales reserved only for EverSmoke Members.
- Assurance that each month you will receive your monthly supply of cartridges conveniently
and consistently delivered to the comfort of your home
The Home Delivery Program is an OPTIONAL program that customers join for free and
allows them to save 20% off on Electronic Cigarette Cartridges while adding the
convenience of receiving automatic delivery of their cartridges (ensuring that they
will consistently receive their desired supply). As a welcome into our Home Delivery
Program you will save 20% off your first order, including electronic cigarette kits,
cartridges and accessories. You also have the flexibility to change the contents
and frequency of your monthly shipments whenever you choose. There is no commitment
after you join and can cancel your membership at any time.
Do I need to sign up for the Home Delivery
Program in order to purchase a Starter Kit or cartridges?
Additionally, active Home Delivery Program members receive a Lifetime Replacement
Warranty on all items purchased from EverSmoke. We will gladly replace any non-working
part that is damaged under normal use. While enrolling in our Home Delivery Program
is 100% optional and is not required to purchase any of our items, most customers
do decide to join and take advantage of the valuable benefits of this program.
Absolutely not, enrollment in the Home Delivery Program is entirely optional. However,
if you choose to enroll, you will receive an instant 20% discount on your initial
order, including electronic cigarette kits, electronic cigarette cartridges or accessories
that are a part of that order. You will continue to receive 20% off on the regular
shipments of your electronic cigarette cartridges, a Lifetime Replacement Warranty
on your e-cigarette and exclusive offers throughout the year. There is no commitment
when joining and you can cancel at any time, you have nothing to lose by enrolling.
The majority of our customers enroll in the Home Delivery Program for the added
convenience and savings.
How do I enroll in the Home Delivery
Enrolling in our Home Delivery Program is quick and easy. After you purchase, you
will be prompted for enrollment in the Home Delivery Program. Select YES, and follow
the prompts to select your desired frequency of shipments and quantities. You can
also join our Home Delivery Program at any time by calling our customer service
Do I need to have cartridges delivered
monthly? Or can I set my own frequency?
When you sign up for the Home Delivery Program you will be asked to choose the frequency
that you would like cartridges delivered. If you would like to change your order
frequency after your initial purchase, you can call or email us to set up a different
delivery schedule. For example, you may choose to have cartridges sent every 2 months
instead of every month, or anytime in between. If you are planning on going away
on vacation, you can order more cartridges one month and then pause your shipments
while you are away.